“When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.” – Dale Carnegie

What motivates you? What motivates your employees? What is the quickest way to get them operating as a top performer?

Dale Carnegie says we need to have an “eager want” to do the task as productively as possible. When our whole heart is in it, we will take pride in our work and want it to stand out.

Arousing that eager want is sometimes trickier than we may think. We have to actually know the person we are trying to inspire so we have to be a good listener. This week Felipe Pinzon talks about his experiences with this principle and how it has impacted him in the world of cellular sales.

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