Get the Best of an Argument – Avoid it

We all know that we should avoid arguing with people on the internet or people who are just plain ornery.

But what about the people we actually need to deal with on a daily basis? How do we avoid an argument with them while still getting our point across?

Former college tennis player and current Dale Carnegie Training instructor Tim Shoptaugh joins us to discuss just that as well as give us some great tips on how to practice this.

Enjoy!

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